Privacy Policy

Effective Date: May 11, 2026

WebbViewer Mobile is provided by WebbViewer, a Webb Environmental Company. This Privacy Policy explains how we collect, use, and protect information when authorized users access WebbViewer Mobile.

Information We Collect

WebbViewer Mobile is intended for authorized customers and users who need access to tank monitoring, alarm, inventory, compliance, and document information for assigned sites.

We may collect or process the following information:

• Account information, such as your name, email address, username, and account permissions.
• Site information, such as station name, facility details, equipment records, tank inventory, alarms, compliance status, and related documents.
• App and service information, such as login activity, session information, device type, IP address, and basic technical logs used to operate, secure, and support the service.
• Support information, such as messages or requests you send to WebbViewer support.

WebbViewer Mobile does not request access to your contacts, camera, microphone, photos, or precise device location.

How We Use Information

We use information to:

• Provide access to assigned WebbViewer sites.
• Display tank inventory, alarms, compliance information, calendars, and documents.
• Maintain account access and site-based permissions.
• Provide customer support.
• Improve security, reliability, and performance.
• Meet business, legal, contractual, or regulatory obligations.

Sharing of Information

We do not sell personal information and we do not use WebbViewer Mobile for third-party advertising or cross-app tracking.

We may share limited information with service providers that help us operate WebbViewer, such as hosting providers, email providers, security tools, analytics tools, and Apple services. These providers may only process information as needed to support the service.

We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, and security of WebbViewer, our customers, or others.

Compliance and Site Documents

WebbViewer may store or display compliance documents, reports, testing records, inspection records, and related site files. Access to these records is controlled by account and site permissions. Users should only access, download, or share documents they are authorized to use.

Data Retention

We retain account, site, monitoring, alarm, document, and compliance information as needed to provide the service, maintain operational history, support customers, and meet business, legal, contractual, or regulatory requirements.

Security

We use reasonable safeguards such as HTTPS, authenticated sessions, access controls, and account or site-based permissions to help protect information. No system can be guaranteed completely secure, but we work to maintain reasonable protections for the information used by WebbViewer.

Your Choices

Authorized users may request account updates, access changes, or deletion of eligible information by contacting WebbViewer support. Some compliance, service, business, or legal records may need to be retained where required or appropriate.

Children's Privacy

WebbViewer Mobile is intended for business and operational use. It is not directed to children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

Contact Us

Questions about this Privacy Policy or WebbViewer Mobile can be sent to:

WebbViewer, a Webb Environmental Company